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Table of contents
Test and calibrate the battery using HP Hardware Diagnostics preferred method HP provides diagnostic software you can use to test hardware components on your computer and confirm hardware failures. The Battery Test checks your system to make sure the battery is functioning properly, tests the batteries, and allows you to run calibration if needed.
If your computer starts normally , search for HP PC Hardware Diagnostics Windows , right-click on the app in the search results, then select Run as administrator. The Battery Test begins. The Battery Test takes about two minutes. The Battery Calibration, if needed, requires 2 to 4 hours. You can cancel at any time by pressing the Escape Esc key. When the testing is done, review the first line on the Battery Check page that displays for the status or condition of the battery.
If your battery passed, click Main Menu or click Battery Details for more information. If your battery failed, check the table below for suggested actions, then write down the battery status and Failure ID. The information in the table is also available in the Test Logs section on the main menu. The battery does not need calibration.
Read the remainder of the message for more information. Read and respond to the message that displays. If the option to use the HP battery auto calibration feature displays, this is preferred. Otherwise, click Learn How to Calibrate your Battery for the steps to calibrate your battery. Battery calibration might take several hours to complete and is best performed during long periods when the computer is not in use.
The battery functions correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when it was new. The battery should be replaced to get the most working time out of your battery. If your computer is within its warranty period, you can contact HP support to verify if your battery is covered under the warranty. Replace the battery. If your computer is within its warranty period, you can contact HP support to verify if your battery is covered.
Write down the battery status and Failure ID. A battery is not installed or detected in the battery compartment. If a battery is installed, remove the battery and inspect the pins to see if there is dirt or other foreign matter blocking the connection.Jewish Terrorism in Israel (Columbia Studies in Terrorism and Irregular Warfare)">
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Fully insert a battery into the compartment if a battery was not inserted and you want to test the battery in that compartment. Remove and reinsert the battery. You might need to download and install all the updates from HP Support Assistant. To use HP Support Assistant to check and calibrate the battery, follow the instructions in this section. If you have HP Support Assistant , make sure you have the latest version. Select the My devices tab, then select your PC from the device list.
Click the Troubleshooting and fixes tab, then select Battery Check. Status results you might see include:. Calibrate the battery manually Manually calibrating the battery requires four steps: Calibrating the battery improves the accuracy of the battery gauge software so that it more accurately displays the current level of charge. The following instructions work with most battery types. Step 1: Charge the battery Use the power cord to charge the battery to a full charge. To check the battery charge, mouse over the battery icon in the system tray on the Desktop.
Step 2: Press and hold the Power button for at least five seconds to turn off the computer. The purpose of the Hard Drive test is to drain or discharge the battery, not get the results of the test. The battery discharges and the computer turns off before the test results display. Click Run to start the test.
Let the test continue until the battery is completely discharged and the computer shuts down. This test only discharges the battery and does not impact the hard drive. Step 3: Recharge the battery Recharge the battery fully before you calibrate the battery.
If you run the HP Battery Check before the battery charges fully, you might get a false battery failure result. To make sure the computer reaches a full charge, keep the computer attached to the power cord for at least 3 hours. The battery continues to charge with the computer on or off. Check the battery charge. Turn on the computer and start Windows normally, click to go to the Desktop, and then mouse over the battery icon in the system tray to view the battery charge percentage. If you plug in your power cord and immediately run the HP Battery Check, you might get a false failure showing the battery is bad.
Step 4: Run the battery test After the battery charges, discharges, then recharges to a full charge, you can calibrate the battery. You can cancel at any time by pressing the Escape key Esc. Frequently asked questions FAQs Review the following frequently asked questions about testing and calibrating the battery. HP provides diagnostic software you can use to test hardware components on your computer.
The HP PC Hardware Diagnostics for Windows is a Windows -based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system to diagnose hardware failures. Open a web browser, then go to the HP Hardware Diagnostics website. What if my computer does not have HP Support Assistant? How do I interpret the results of the advanced battery check report?
Review the following list for more information about the results that display under Battery Details or Advanced Information. Charged or Discharging: Percentage displays how close to a full charge the battery is. Displays 'charged' when the power cord is plugged into the computer or 'discharging' when the power cord is disconnected.
Primary Battery: Summarizes the test result for the primary battery. Warranty Type: Describes the warranty of the battery. Cycle count: The number of times the battery can be fully discharged and recharged. In the example, the battery has been charged and discharged 38 times out of A code displays indicating the manufacturer of the battery. Battery Age: The number of days since the battery was manufactured. Design Capacity: Displays the designed charge capacity of the battery.
Full Charge Capacity: Displays the capacity of the battery when fully charged. Remaining Capacity: Displays the remaining charge of the battery in milliampere hours mAh instead of a percentage. The discharge current, represented in milliamperes mA. When the computer uses AC power, the current displays as "0 mA.
Terminal Voltage: The voltage output from the battery terminals. Design Voltage: Displays the designed voltage of the battery. Cell Voltage Each battery has up to four cells. Cell Voltage represents the capacity for each individual cell. If one or more of the Cell Voltage items shows "0mV," the battery contains three or fewer cells. Provides a code indicating additional battery status information for service technicians.
AC Power: Displays "Yes" when the power cord is plugged in, or "No" when the power cord is disconnected from the computer. CT Number: This number is the identifying number printed on the barcode on the battery. With OBD Auto Doctor car diagnostic app, you can communicate with your vehicle's On-Board Diagnostic system and turn your Windows phone into a highly capable automotive scanner. Whether you want to monitor data in real-time or reset "check engine" light, this is the only OBD-II software you need!
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You'll save the money in repairs. Knowledge is power.